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Working towards the ‘new normal’ after Covid-19

Working towards the ‘new normal’ after Covid-19

The dramatic impact of Covid-19 has forced advisers to re-think how they maintain effective communications with clients, with many turning to screens and digital channels to assure anxious investors about their portfolios and the security of family legacies during these unprecedented times. Lorna Glynn (pictured), Managing Director of Paragon Customer Communications, explores how wealth managers can seamlessly adapt digital adoption strategies to prepare for a ‘new normal’ after the pandemic.