Microsoft confirmed on Thursday (the 12th) a failure in its systems that “may affect connectivity with Microsoft 365 services for users in any region worldwide.”
In a statement, the company acknowledged the problem and stated that it is investigating what happened to reduce the impact on users.
What is already known?
Microsoft has already informed that part of its infrastructure is experiencing “high load in several regions,” which is likely contributing to the connectivity failures.
The problems began in the middle of the afternoon on Thursday, with users reporting difficulty accessing, especially in the Outlook login, and error messages on Microsoft platforms.
However, there are already complaints about accessing Copilot, Teams, and other company services.
DownDetector reports more than 7.8 thousand complaints, including website and app, with a peak around 3:30 PM on Thursday (12).
The instability is also affecting Microsoft customers. OpenAI published a note stating that it is “investigating a problem with Microsoft connectors,” explaining that some connections may be failing and “the tools are not working as expected.”